Effective date: October 27, 2026

Prime AI Services LLC, doing business as Prime AI Automations ("we," "us"), 1606 Headway Circle, Austin, Texas, respects your privacy. This policy explains what information we collect through primeaiautomations.com and our services, how we use it, and your choices.

1. Information we collect

- Information you give us: name, business name, email, phone number, and details you enter in forms, chat, calls, or when booking.

- Payment information: processed securely by our payment providers; we do not store full card numbers.

- Usage information: IP address, browser type, pages visited, and cookie data collected automatically.

- Conversation data: messages and call recordings or transcripts with our AI agents, used to respond and improve service.

2. How we use your information

- To respond to inquiries and book appointments

- To deliver, support, and bill for our services

- To send service updates and, with consent, marketing messages

- To improve our website and AI systems

- To comply with legal obligations

3. How we share information

We do not sell your personal information. We share it only with service providers who help us operate, such as hosting, CRM, telephony, email, and payment processors, and only as needed to provide our services, or when required by law.

4. Cookies

We use cookies and similar tools to run the website, remember preferences, and measure traffic. You can disable cookies in your browser settings; some features may then not work.

5. SMS and text messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with subcontractors that support our messaging services, such as phone and SMS providers. You can opt out at any time by replying STOP.

6. Data security and retention

We use reasonable safeguards to protect your information. No method of transmission or storage is fully secure. We keep information only as long as needed for the purposes above or as required by law.

7. Your choices and rights

You may request access to, correction of, or deletion of your personal information, and unsubscribe from emails at any time using the link in the message. Texas residents and others may have additional rights under applicable law. Email [email protected] to make a request.

8. Children's privacy

Our services are for businesses and are not directed to anyone under 18. We do not knowingly collect information from children.

9. Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a new effective date.

10. Contact us

Prime AI Services LLC, doing business as Prime AI Automations

1606 Headway Circle, Austin, Texas

Email: [email protected]